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Release notes

v26.4.1 - April 2026

New features

  • (App) Ability to enable flashlight in camera mode.
  • (App) Ask AI assistance for a specific device.
  • (App) References by AI assistant are now clickable (device, document,…)
  • (App) Added network adapter dropdown when scanning for devices.
  • (System) Device address is now shown in the overview cards.
  • (System) Ports for a device are now available in the detailed view.

    Improvements

    • General performance optimizations.
    • Added colours to pop-up messages.
    • Placing AR windows during setup is now easier.
    • Grabbing AR windows is now easier.
    • Bug reports can be created offline and pushed to the cloud later when online.
    • Password fields now have a “show” button.
    • Improved detection of network going offline/online
    • Devices: Lightware Gemini — added stream preview
    • Devices: IDK FDX switchers — extended support to other models

    Newly supported devices

    • AMX N-series
    • AMX NX-controllers
    • AMX MKP
    • AMX EXB-REL8
    • Antratek relay boxes
    • Barco Eventmaster
    • Bose ControlSpace processors
    • Bose ControlSpace Dante endpoints
    • BSS Soundweb London BLU
    • Colorlight X-20
    • Crestron API
    • GUDE smart PDU’s
    • LG displays
    v26.2.1 - February 2026 (ISE)

    New features

    • (App) Automatic language detection: the app now matches your user profile language.
    • (App) Undo functionality: added an “Undo” button in the system overview.
    • (App) Cancel discovery: you can now cancel discovery during device setup.
    • (App) Expired licence indicator: easily identify expired systems in the list view.

      Improvements

      • General performance optimizations.
      • Improved port interaction in AR mode.
      • Clearer prompts when permissions are rejected.
      • Fix: AI loading spinner no longer obstructs the view.
      • Better feedback when scanning QR codes.
      • Fix: Prevented duplicate support tickets.
      • Fix: Addressed general Ul overlapping issues.
      • Fix: connection issues for devices with specific language settings.
      • Fix: SSO sign-in return issues.
      • Fix: Wi-Fi SSID display on newer iOS versions.
      • Devices: Helios — Fixed test pattern configuration.
      • Devices: Samsung SBOX — Fixed unresponsive brightness controls.
      • Devices: Lightware Gemini GVN —  Improved connection stability.
      • Devices: Barco ClickShare — Improved connection stability.
      • Devices: Disguise — Added SMC support.
      • Devices: AirPlay — shows Ethernet and HDMI connections.
      • Devices: AVer Cam Pro — Added support for AVer Cam Pro3

      Newly supported devices

      • BrightSign OS
      • Cisco Webex Room Kit
      • Smart Monkeys ISAAC
      • Logitech Rally Bar
      v25.11.1 - November 2025

      New features

      • App: Application is now available in multiple languages including Chinese, Dutch, English, French, and German.
      • App: Implemented single-sign-on / SSO (sign-in with Google).
      • System: Revamped design of device cards for showing connection state.
      • System: “Golden state” allows a technician to take a snapshot of an ideal working state to compare against.
      • System: Devices that are acting up can now be disabled using the “Deactivate” button.

        Improvements

        • AI: Speed & accuracy of AI-agent processing and follow up
        • App: QR code scanning is more reliable.
        • App: Energy usage optimizations.
        • App: Loading time of device list reduced.
        • Fix: Devices with self-signed certificates for web access did not load.
        • Fix: Custom devices would show as “online”.
        • Fix: Android tablets did not process camera image correctly.
        • Device — Biamp TesiraForte: fixes connection to AVB versions
        • Device — Shure: ports were not presented correctly

        Newly supported devices

        • BenQ RE series
        • Yealink MCoreKit-C5U
        • PixelHue Q8
        • Megapixel Omnis
        • Visual Productions LPV 2
        v25.9.1 - September 2025

        New features

        • System: Search for a device in the system overview
        • System: Supported devices can now seamlessly discover each other on the network
        • System: Wi-Fi network is shown when adding a device
        • System: Connection status for the internet when adding a device
        • System: New discovery support for devices that require configuration
        • System: The option to define a custom range for scanning IP’s
        • System: “custom” devices that act as a placeholder for unsupported devices
        • System: Configuration for devices now includes some information from our knowledge base, on how to set it up and add a device.
        • Device details: Added dedicated matrix switching view for devices that support it
        • Device details: Added video preview in detailed view for devices that support it
        • AR: Auto-generated AR for all devices

        Improvements

        • Device — AVer: Added USB ports
        • Device — Colorlight: Brightness was not reported correctly
        • Device — Disguise: In some cases the integration would not connect
        • Device — Lightware GVN: Video preview support
        • Device — Modulo Pi: Updated integration to support new API features
        • Device — Novastar COEX: would not connect after uptime was too long
        • Device — Panasonic TH-series: LAN & USB port did not have a physical connector defined
        • Device — Panasonic projector: Added support for RQ25KEJ
        • Device — Poly Studio X70: Fixed connection issues
        • Device — Q-SYS Nano: not discovering children
        • Device — Shure MXA: Added channel metering
        • Device — Shure MXW: Added channel metering
        • Device — Ubiquity UDM: Added locate and reboot support
        • Device — Ubiquity: Image for Ubiquity devices is loaded dynamically, showing the actual device
        • Device — Ubiquiti UDM: was adding itself as a child
        • Device — Windows SNMP: Improved stability
        • AR: Improved performance and energy usage while using AR
        • AR: Adding AR has been made more user-friendly
        • Remote assistance: Worked on support call stability
        • Remote assistance: Added echo cancellation when calling through remote assistance
        • Fix: An issue with the MAC-address, software version and serial number not being saved
        • Fix: Skipping the onboarding causes rotation issues
        • Fix: Users with “viewer” membership could not see actions in AR anymore
        • Fix: Found some specific issues when using the “load system” feature
        • Fix: several bug fixes

        Newly supported devices

        • AJA KUMO
        • Barco Pulse projectors
        • Barco PJlink projectors
        • Barco ClickShare Bar CB PRO
        • Barco IO gateway
        • Biamp TesiraForte AVB VT4 & DAN VT4
        • Blustream IP300UHD-TX & IP300UHD-RX
        • Blustream ACM210
        • Bose VB1
        • Colorlight EV2 & EV4
        • Devantec DS2824
        • Extron DMP128 Plus & C AT
        • Extron DMP128
        • Lenovo ThinkSmart Core Gen2 MTR
        • Lightware RAP-B511
        • Modulo Pi Media Player
        • Netgear M4300 Series
        • Novastar VX Pro Series
        • Q-SYS NV Series
        • Q-SYS NC Series
        • Q-SYS Core Series
        • Q-SYS SPA-QF60X4
        • Samsung QMC Series
        • Samsung QHB Series
        • Samsung QHC Series
        • Samsung QBR Series
        • Samsung QBC Series
        • Samsung QER Series
        • Samsung SHC Series
        • Siemens PAC 3220
        • Shure P300
        • Shure ANIUSB
        • Shure MXA920
        • Sony Bravia Professional Display
        • Visual Productions DaliCore
        • Visual Productions LPU 2
        • Ubiquiti UAP-AC-LR
        v25.6.1 - June 2025 (Infocomm)

        New features

        • General: support for device-specific configurations, like authentication, 2FA authentication, ID-selection, …
        • General: support for “service” integrations that automatically discover and manage child devices on the network.
        • System: possible to add multiple devices at once, in bulk
        • System: open a system without scanning the QR code.
        • System: added a “recent systems list” to quickly reopen a previously opened system, without scanning its code (again).

        Improvements

        • System: the QR code overlay now shows a loading state and progress bar when reconstructing the system.
          This gives some visual feedback of what the app is doing.
        • Device: added a “locate” quick action button for devices that support it.
        • AR: when adding an AR interface for a device, a preview of the interface will be displayed, as a guidance.
        • Device: Biamp TesiraFORTE integration supports SSH connections.
        • Device: Chromecast integration includes media information, and player controls.
        • Device: Ubiquity UDM is now a “service” integration, also supporting its managed child devices (switches).
        • Multiple UI / UX improvements
        • Fix: several bug fixes

        Newly supported devices

        • Barco Pulse projectors: i600, UDM/UDX, F80, …
        • Lightware Taurus TPX
        • Lightware Taurus TPN
        • Lightware Gemini GVN
        • Novastar COEX (MX40 Pro)
        • Philips digital signage displays: D-Line, E-Line, V-Line, Q-Line, X-Line, …
        • Poly G62
        • Poly Studio E60 / E70 / X70
        • Poly GC8 / TC10
        • Sennheiser SpeechLine ceiling mic
        • Sennheiser SpeechLine DW mic
        • Sennheiser TeamConnect ceiling mic
        • Shure MXA901/MXA902
        • Q-SYS Core 110F / 8Flex
        • SpectralBot Generic Windows SNMP
        v25.2.1 - February 2025

        New features

        • General: visual feedback for scanning a QR code; a sphere that shrinks to indicate increasing QR code tracking confidence.
        • General: QR code scanning is now controlled using a toggle.
        • General: actions are now disabled when the role for a user is anything lower than technician.
        • General: added a power saving mode when no interaction with the device is being detected.
        • AR: added PTZ controls for PTZ-enabled cameras.

        Improvements

        • General: improved the QR-code detection algorithm, a lot, making it way better for non-LiDAR devices.
        • General: image processing uses hardware acceleration, resulting in smoother & more efficient runtime.
        • General: improved the stability of device-connection backend.
        • System: improved system load times when scanning a code.
        • System: styling of the “Actions” window in detailed device view.
        • System: styling of the discard message (when exiting without saving) is less confusing now.
        • System: device name and model name are now both displayed in the detailed device view.
        • AR: solved several AR drifting issues.
        • Fix: text now renders properly in the “Actions” window.
        • Fix: app failure on Android, due to HTTP connections that were kept open.
        • Fix: creating an AR-anchor in demo mode doesn’t work.
        • Fix: multiple PoE resets in a short period of time causing issues.

        Newly supported devices

        • AirServer Connect
        • CECOCECO ArtMorph processor
        • Disguise EX/GX/VX series
        • Hive Beebox
        • Lightware Taurus UCX-series
        • Panasonic AW-UE series (camera)
        • Panasonic PT-VMZ series (projector)
        • Panasonic TH-series (LCD display)
        • Shure MXA901
        • Shure MXWAPT
        • Ubiquity UDM
        v24.9.1 - September 2024

        New features

        • Android support!
        • General: support for portrait and landscape mode.
        • General: edit mode for editing and updating a system.
        • General: fit-to-window and port collapse.
        • General: implemented new licence system, based on credits.
        • General: auto-layout newly added devices in the system overview.
        • System: extended port information (packets send, received, dropped, …)
        • System: custom actions for devices (PTZ control, brightness control, …)
        • System: added swipe-down to refresh device details, in detailed device view.
        • System: web page of a device can now be accessed from the app, if available.
        • AR: access port information by pointing the camera at the AR port (e.g. packets sent & received on a network port).

        Improvements

        • General: authenticated users can now also scan demo QR codes.
        • General: better support for mobile device layouts.
        • General: improved and extended onboarding.
        • General: better handling of intermittent internet connections.
        • General: improved logging.
        • General: QR scanning rate limit to improve battery life.
        • General: better contrast ration for template text in login form.
        • System: redesigned detailed device view.
        • System: system name and project, and adding installation notes is now protected by ACL.
        • Fix: issues with downloading of documentation.
        • Fix: memory leaks while loading device images and displaying preview streams.
        • Fix: local caching of systems.
        • Fix: synchronisation of offline changes.
        • Fix: edge cases with scanning QR codes in demo mode.
        • Fix: app crash in demo mode when adding a note to a system.
        • Fix: starting remote assistance call without microphone permissions.

        Newly supported devices

        • AVer CAM 520
        • AVer PTZ
        • Datapath FX4
        • Epson EB-L series
        • Epson EB-PU series
        • IDK FDX
        • Samsung S-Box
        • Samsung QM series
        • SpectralBot Generic HTTP device
        v24.6.1 (Infocomm 2024)

        New features

        • General: switching between landscape and portrait orientation.
        • General: support for iPhone, and non-Pro iOS devices (without LiDAR scanner).
        • General: onboarding step-by=step guidance for new users.
        • General: added demo mode using simulated devices, without a licence or account required.
        • General: unsupported or inaccessible QR codes will be displayed.
        • General: added a button to report issues with the app itself.
        • General: you will be notified when you need to update the app.
        • System: introduced role-based access control for editing systems.
        • System: devices with many ports (e.g. network switches) use pagination to scroll between ports.
        • System: added PoE-reset and reboot options to restart a device.
        • System: in rack view, the first device in rack setup can be snapped.
        • Documentation: files can be downloaded from the cloud drive, for offline access.
        • Documentation: uses more intuitive icons for file type.
        • AR: AR-anchors show ports and status, in their AR view.
        • AR: added support for grabbing multiple AR windows at the same time.
        • AR: added “summoning” of AR windows to call an AR-window to the location where you are.
        • Remote assistance: added remote assistance for systems, by submitting a support request.

        Improvements

        • General: improved overall energy consumption of the app.
        • General: introduced caching to reduce network request overhead.
        • General: installation size is a lot smaller.
        • General: complete rework of the device connection system.
        • Fix: loading documentation.
        • Fix: Barco ClickShare kept disconnecting.
        • Fix: AR windows kept showing as “loading”.
        • Fix: rendering issues when overlaying interfaces.
        • Fix: limited system notes to user entries (not system entries).
        • Fix: multiple UI inconsistencies.

        Newly supported devices

        • Airplay devices (Apple TV et al)
        • Brompton Tessera
        • Chromecast devices
        • Luminex Gigacore
        v24.2.1 (ISE 2024)

        **First official release (ISE 2024)**

        New features

        • General: added “return to overview” function, to quickly reopen the most recent system (without scanning the QR code).
        • General: support for device authentication.
        • System overview: manually add devices using the IP-address, or by scanning the network.
        • System overview: display and view device and system documentation.
        • System overview: system information with system settings (including project assignment), and system notes.
        • Device details: support PoE-reset for devices connected to Netgear M4250 series switches.
        • Device details: Added device reboot option, when supported.
        • AR: Resigned look and feel of AR-windows.
        • AR: Added device alerts to AR interface.
        • AR: Improved device location tracking in rack setup.

        Improvements

        • General: restore session from sleep.
        • General: improved camera image processing.
        • General: improved QR-code tracking and recognition.
        • General: improved network request efficiency and stability.
        • System overview: centre system layout on load (in system overview).

        Newly supported devices

        • AMX N-Series encoders/decoders
        • Barco ClickShare CX series
        • Biamp TesiraFORTE X400
        • DetaiLED Resolution Processor
        • Extron TLP350CV
        • Extron IPL T CR48
        • Generic PJLink projector support
        • Netgear M4250 series